We are committed to providing fresh, high-quality water. If you are not satisfied with your purchase, you may request a refund or exchange.
At our company, we take pride in offering high-quality bottled water, ensuring your satisfaction with every purchase. However, due to health and safety regulations across the United States, we do not accept returns of bottled water once the packaging has been opened. This policy is in place to comply with strict hygiene and sanitary standards, which prevent the return of consumable products once they have been unsealed.
In accordance with various state laws, such as California's Bottle Bill and similar laws in other states, we do accept the return of empty bottles purchased with a deposit (CRV – California Refund Value). These deposits can be refunded at designated recycling centers or reverse vending machines. This applies to bottles with a capacity of 1 liter or more, where a deposit was paid at the time of purchase. Please ensure that the bottles are empty and in good condition when returning them.
It's important to note that all sales of bottled water are final, and we cannot accept returns for opened products. If you have any concerns regarding your order, such as damaged packaging or incorrect items, please reach out to our customer support team. We will review the issue and assist you in finding a solution in line with applicable regulations.
We are committed to providing top-quality bottled water, and we want you to be completely satisfied with your purchase. However, as per health and safety guidelines, we do not offer refunds for bottled water once the packaging has been opened or damaged. This ensures that all products meet the highest standards of safety and hygiene, preventing the return of consumable goods that have already been unsealed.
If you purchased bottled water with a deposit (such as under the California Bottle Bill or similar state laws), you can return empty bottles at designated recycling centers or reverse vending machines to receive your deposit refund. The deposit applies to bottles of water with a capacity of 1 liter or more and must be in their original condition to qualify for a refund.
In cases where you receive damaged or incorrect products, or if there are any issues with your order, we encourage you to contact our customer support team. We will carefully review your situation and work with you to address your concerns, in accordance with relevant state laws and our company policies. While we cannot offer refunds for opened bottles, we are here to ensure that your experience is as smooth and satisfactory as possible. Thank you for your understanding!
